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Chris Okwong

Client Care Executive


Chris joined Pilkington Shaw in 2015, bringing with him more than 15 years’ experience in customer service, working in businesses across a range of industry sectors.

In his current role as account and retentions manager, communication is key and Chris now has the title of ‘voice of Pilkington Shaw’ after being elected to be the automated voice recording. Chris is now the first voice clients hear when calling Pilkington Shaw.

Get to know Chris



Early/Late/Right on time


If you could have fifteen minutes with a famous person who would it be and why

Muhammad Ali (My parents met him before I was born)

Three words you can’t go a day without saying

Essentially, basically and really

In one sentence how would you describe to a young child

I see if I can help people and make sure their time with us is a good one.

Meet the Rest of the Team

Peri Mornington

Solicitor Cavity Wall Department

Lacey O’Donnell

Initial Enquiry Department Manager

Rebecca Dixon

Deputy Team Leader

Chris Eccles

Multi Track Solicitor

Ed Rattigan

Trainee Solicitor

Mike Pilkington

Legal Director