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Meet the Team

Katie Aitken

Business Operations Manager

Elizabeth Simpson Finlay

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Lacey O’Donnell

Initial Enquiry Department Manager

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About us

We are a modern law firm with a professional and friendly legal team; experienced, efficient, and knowledgeable in personal and business law. We consistently deliver a first-class legal service to our clients.

From contract disputes to personal injury cases; Pilkington Shaw can be relied upon to ensure the best outcome for our clients.

We believe that everybody has the right to legal advice and are able to consider flexible funding arrangements, such as no-win-no-fee agreements and damages based agreements.

What our customers think...

  • I Mr Arnold Mcdowell had a wonderful experience with this company. All staff was very professional. I am pleased with level of service that I was provided. Pilkinson’s communication skill was fantastic. I would definitely recommend this company.

    Beverly Anderson Avatar
    Beverly Anderson

    I would wholeheartedly recommend Pilkington Shaw Solicitors for their help. I was worried at first about not using a local firm but they kept me informed and updated regularly and answered any queries I had promptly by email. The whole process was made easy by their professionalism and understanding and I can’t thank them enough.

    Rosina Chantler Avatar
    Rosina Chantler

    First class service at all times. at every stage of my claim I was kept informed and given advice to how things would proceed

    Also very impressed by the settlement achieved and the quick resolution

    I would have no hesitation in recommending Pilkington Shaw

    Thanks to all who have worked on my behalf

    Chris Moden Avatar
    Chris Moden

    Pilkington Shaw are a fantastic company, very friendly and accessible. Everyone I spoke to was so helpful and I couldn't be happier with the outcome of my case. Would highly recommend!

    Niki Jones Avatar
    Niki Jones
  • Very fast service. Always kept in the loop at each stage and always a fast response to any email queries I had. I was very dubious and cautious but made the whole experience stress free and now I am waiting for my settlement. Definitely worth it and recommended.

    Rebecca Hallatt Avatar
    Rebecca Hallatt

    Would definitely recommend this company to family and friends.. Very professional and courteous staff at every contact.. Thank you Pilkington Shaw for all of your assistance.

    Jane B Avatar
    Jane B

    I would highly recommend Pilkington Shaw to anyone needing assistance. Nathan Ingram was very helpful from the beginning of the process, until the case was taken over by Matthew Connor.

    Matthew continued to provide a great level of service with communications kept frequent and clear right through to the end of the process.

    Ciarán Mallon Avatar
    Ciarán Mallon

    Great people, great service. The professional way they dealt with me was second to none. Keep up the good work!!!!

    Arran Bains Avatar
    Arran Bains
  • My Husband had a horrific motorcycle accident back in 2016. We had Pilkington Shaw recommended to us, Rebecca has been are case manager for the last 3 years and has been there every step of the way. Fast to respond to emails and call backs, has sought all the answers to all the questions we had. Rebecca has proven to be a god send through this difficult time, but we have now reached a settlement and brought it to a close.

    Dawn Wain Avatar
    Dawn Wain

    The service from Pilkington Shaw Solicitors was phenomenal, Clear and Thorough are two words that come to mind when describing how they dealt with my claim, they were able to give me the "right" advice awarding me benefits that I was unaware of and the work ethic of the staff there was second to none, great rapport building, which lead me to choose them over the many calls I had received from numerous firms regarding my claim, every time I called each member of staff was able to instantly update themselves regarding my claim and forward me to the relevant member of staff. I couldn't be more thankful for the work they put in to help me reap the right rewards for my claim, certainly a beacon of hope and action when it comes to legal advice.

    A Grif Avatar
    A Grif

    Would highly recommend Pilkington Solicitors as they are professional, polite and keep you informed throughout. Would like to thank Francesca Evans for resolving my case quickly, efficiently and in professional manner.

    Nikolay Ovsyannikov Avatar
    Nikolay Ovsyannikov

    Very happy with the service I received and all the support they gave me.

    Again many thanks

    John Palmer Avatar
    John Palmer
  • Easy quick and helpful service. Only thing I found a bit over the top where the fees. But all in all a good service thanks

    Linzi Reynolds Avatar
    Linzi Reynolds

    I would highly recommend using Pilkington Shaw Solicitors, they provided me with a thoroughly professional and efficient service from start to finish. The guidance received from various members of staff throughout my claim can only be commended. I cannot thank them enough in helping me.

    Lee Higgins Avatar
    Lee Higgins

    From the start of taking my case on, I found they were very co-operative, rang or wrote to keep me informed throughout the whole process, was also dealt with swiftly,thank you so much, for dealing with it so prompt and fast....... 10/10 highly recommend

    Jason tonge Avatar
    Jason tonge

    I am happy with service provided.

    Only what i would like to suggest to Pilkington Shaw Solicitors team is better communication with client.

    Thank You for proffesional way of doing your job.

    Arek Low Avatar
    Arek Low
  • After my First Road traffic accident being young and new to it all, I couldn’t of been helped anymore. Nathan at Pilkington Shaw Solicitors helped me all the way through my Claim. Every step he explained clearly what was going to happen and made sure I got the best he could offer. I am very grateful for his work and commitment to my case and would recommend Pilkington Shaw to anybody. Thank you all.

    Lucy Blair-Milligan Avatar
    Lucy Blair-Milligan

    I can recommend this guys to everyone. My road traffic incident was a complicated one because it was hit and run by an uninsured driver. Fortunately they took my case and went through the most difficult process to get me the compensation I deserved without involving my insurance or losing my No claim Discount. Thanks guys and keep up the good work.

    Alfred Conteh Avatar
    Alfred Conteh

    The process has been a long but rewarding one. I wouldn't have been able to go through the whole process without the help of Pilkington Shaw Solicitors and it's dedicated staff. Thank you for your help in helping me reach a favourable settlement.

    motunrayo duro-ishola Avatar
    motunrayo duro-ishola

    Excellent SERVICE. Deserves a 5 star. I am very pleased and happy with their work. Well done and thank you for your help.

    Elizabeth Laguda Avatar
    Elizabeth Laguda
  • A very professional approach to dealing with my claim. Very helpful throughout the process. Easy to speak to and put my mind at rest that they had it all in their stride. Highly recommend their services.

    peter browne Avatar
    peter browne

    Lovely staff with great communication when i needed. Quickly sorted out the communication between the doctor and physio when it was needed and got me a brilliant result. Would highly recommend them to deal with your claim.

    sybela billingy Avatar
    sybela billingy

    Quick and Easy, apart from the injury, the whole process of making a claim was pretty painless. Initially I wasn't going to make a claim as I couldn't be bothered with the aggravation. Once the process was explained to me properly I was so glad i did. Would highly recommend.

    Kevin Hayward Avatar
    Kevin Hayward

    Pilkington Shaw have been excellent throughout this process. All business has been conducted by email with the minimum of fuss. Matthew Connor provided very sound advice on the process and delivered the quoted amount in the settlement. Overall, I'm very pleased with the service I have received.

    Matt Duff Avatar
    Matt Duff
  • I recently used Pilkington shaw solicitors as I was involved in a car crash. I can’t get over how quick and simple it was to make a claim. They are friendly, patient and were extremely sympathetic. I couldn’t recommend them enough for anyone looking for advice and reassurance in making a claim. Thank you for you help again.

    Theresa Cantello Avatar
    Theresa Cantello

    My name is Paul moulding I have nothing bad too say about this company and very pleased with how they helped with my claim always keeping me updated and always quick too respond thankyou

    Stacey Pearce Avatar
    Stacey Pearce

    I am highly impressed with the service I have received. Not only did they take the time to contact me with all updates and progress through out my case, I also felt they had my best interest at heart and took all the necessary steps to achieve the settlement that I have received from my case.

    I will defiantly be recommending this company and their services to my friends and family

    Kelly Jo's World Avatar
    Kelly Jo's World

    Very professional at handling my case. I'd highly recommend Pikington Shaw to everyone.

    Stanimir Stanchev Avatar
    Stanimir Stanchev
  • Very professional & curtious. Keeps you informed all the way. Happy with the out come

    Neil Holloway Avatar
    Neil Holloway

    I have found Pilkington Shaw Solicitors to be efficient, effective and professional in dealing with my settlement. I would not hesitate to use their services in the future.

    Graham Holmes Avatar
    Graham Holmes

    Great solicitors managed to resolve my claim before going to court, highly recommended. My case handler Iain was really polite and did his job to a high standard. Id like to thank him for the time hes put into my case.

    Adam Francomb Avatar
    Adam Francomb

    I am very pleased with how quick my claim was dealt with. My solicitor was very helpful and efficient, and very quick with responses to my queries as well as keeping me informed. Would recommend

    Gracie Gurdler Avatar
    Gracie Gurdler
  • Amazing. Quick swift action, no long boring telephone conversations. Claim was delt with no nonsense approach, basically I just had to sit back and try to relax. Well done Pilkington Shaw you are a credit to the profession. 👍

    mike wray Avatar
    mike wray

    Highly recommend Pilkington Shaw.great people, great service. Thankyou so much for all you have done with sorting out my claim so quickly and efficiently.I would like to thank Matthew Connor for all his hard work in winning my personal injury claim. Thank you guys

    Abdisalam Ahmed Avatar
    Abdisalam Ahmed

    Very satisfied with the overall experience I have had with with this company. The staff that I had contact with were very helpful and professional and every effort was made to make things as easy as possible for me. Can only say good things about this company in my case. Highly Recommended.

    Victoria Howells Avatar
    Victoria Howells

    The best people to work with, they were really helpful & understanding, I was involved in a accident 2 years a go & they sorted the whole claim in no time, I would recommend to any body

    Hash Mat Avatar
    Hash Mat
  • I can’t thank the staff at Pilkington Shaw enough for eveything they have done to help me through the process of my case. Eveything was explained clearly and the communication was great making sure I was always in the loop the whole time. Should I ever need this type of service again Pilkington Shaw will always be my first choice

    Tyler Adamson Avatar
    Tyler Adamson

    Highly recommend Pilkington Shaw. Very prompt service, kept me updated on my claim. Very friendly. Excellent professional service. Would like to take this opportunity to thank them and making the process stress free.

    Amanda Letford Avatar
    Amanda Letford

    Pilkington Shaw Solicitors have been very professional and provided regular updates on my Case. They were very sympathetic when I hadn’t been in contact as my Mum had been rushed in to Hospital which I thought was very personal. I couldn’t recommend them highly enough

    Aaron Smith Avatar
    Aaron Smith

    My case was sent on to Pilkington Shaw from my insurers previous solicitors. They completely understood my case, arranged for a second medical and kept me informed along the way. It has taken three years to resolve my case, but Pilkington Shaw were efficient and professional throughout. My case handler Matthew kept me informed all along the way and I would not hesitate to recommend this firm to anyone in the future.

    MrSubooki 69 Avatar
    MrSubooki 69